DISCO Help Centre Support Center

Enable Third-party storage in your browser to ensure DISCO is working properly


Third-party storage looks to be disabled in your browser. DISCO needs third-party storage enabled to work properly. 

The error above will appear if your browser has blocked third-party apps from accessing Local Storage. Here’s how you can enable third-party storage access for DISCO using Chrome, Firefox, Safari, or Edge:


Google Chrome

  1. Open Google Chrome.
  2. Navigate to chrome://settings/cookies

From here you have two options, either or both will work:


Firefox

  1. Open Firefox.
  2. Navigate to about:preferences#privacy
  3. Under Cookies and Site Data, click Manage Exceptions...
  4. Allow access for https://disco.ac


Safari users:

  1. Open Safari.
  2. At the top-left, click Safari and choose Preferences...
  3. In the dialog that opens, go to the Privacy tab
  4. Under Cookies and website data, uncheck Block all cookies


Edge users:

  1. Open Microsoft Edge
  2. At the top-left, click Microsoft Edge and choose Preferences
  3. Click on Cookies and Site Permissions
  4. Under Cookies and data stored click Manage and Delete cookies and site data

From here you have two options, either or both will work: